"RCM&D considers itself fortunate to have partnered with Terrace Software to replace our aging agency management system with a truly innovative, cost-effective, and customizable solution. Terraces Agency Broker System has provided us with a reliable base product, as well as allowing for "boutique" enhancements which allowed us to have the system meet our workflow requirements - as opposed to having to adjust our workflows to suit the product. Their knowledgeable staff continues to make our ongoing relationship both a professional and enjoyable one."

Ken Runne
Chief Information Officer, Riggs, Counselman, Michaels & Downes

Terrace ABS - Agent and Broker Management Software

Specialty insurance agencies and wholesalers work in a fast paced environment which demands advanced software.

Terrace ABS has been designed from the ground up to be simple, powerful and extensible.


Simple
Easy to learn and simple to operate. What makes a system simple? Our research has found that Integrated Search, System Explorers, Actions Ribbon, context sensitive help and unified document management make it happen.

Powerful
We've worked hard to integrate power with ease of use. Terrace brings together Tasks/Notes, email integration, Policy Versioning, Workflow Checklists, ACORD form generation, Carrier Interface, International Currency, Open Reporting and flexible Security.

Extensible
Terrace is not an 'out of the box' solution - Terrace is built for customization and extensibility. Terrace supports custom document generation, custom data, custom screens, custom reporting, custom interfaces and custom gadgets through our advanced OpenApp¨ technology.

Lines of Business
Terrace is built to process your choice of business. Commercial Lines and Personal Lines P&C. We provide standard coverage capture (e.g. Homeowners, Personal Auto, etc.) as well as custom coverage capture for non-standard lines (e.g. D&O, Earthquake, Named Perils, etc.)

Retail & Wholesale
Terrace is built to support retailers, wholesalers, GAs and MGAs.

Terrace Works the Way You Do!

The challenge with every management system is to implement standard workflows while accommodating unique aspects of each department and each line of business.

Selling
Terrace provides a great pipeline for tracking all activities, notes and documents from initial targeting through binding. The software is designed to provide as little or as much power as you need to close, service and renew each line of business. Use our Quick Submission to help you initiate the marketing process. Use our Quote Response tracking to manage multiple quotes from the market. And use our Generate Proposal capability to automate production of professional proposals for your prospects.
Servicing
Terrace's servicing capabilities make it easy to create and renew policies and services agreements. Terrace supports both standard and non-standard Lines of Business and the associated coverage data. Terrace tracks every change to your policies and keeps a full history of all data from inception through cancellation. Terrace makes routine functions like certificates a snap. And, Terrace tracks incidents & claims for any policy for your customers.
Billing & Accounting
Our Billing Center simplifies billing, making it easy to create invoices, installments, subsidiary billing and subscription billing for both agency bill and direct bill. Our receivables and payables process automates many of the unique aspects of insurance premium accounting. And Terrace does an excellent job of tracking both production credit and commission due for each staff member assigned to an account.

Innovative Solutions to Common Problems

The general work flows for each retailer, wholesaler and Program/MGA are relatively consistent. The challenge for software engineers has been to develop a simple user interface which makes learning and operating your management system simple and efficient.

Terrace delivers simplicity through a blend of integrated search, visual navigation, one click action ribbon, unified document filing and smart/integrated screens.

Integrated Search
One search for everything in one place. Search for data, tasks, notes and document content. Save favorite searches. Preview data from searches with hover previews.
Visual Navigation
The relationships between different files and data in the insurance world can be complex. The simplest way to show these relationships is through a visual navigator. Users click on the navigator to easily move through the data.
One Click Action Ribbon
Commands should not be hard to find. Terrace has organized all our commands using an Action Ribbon. The Action Ribbon allows users to get to any action in one click. It is simple, intuitive and fast.
Unified Document Filing
Terrace used advanced technology to store all documents in a unified document management system, available both from inside Terrace ABS and directly from the desktop.

Advanced State of the Art Technology!

Terrace delivers the most advanced user experience by using the very latest in technologies. Terrace is built on Microsoft .NET version 3.5 using Microsoft SQL Server 2008 and Microsoft SQL Server Reporting Services. Terrace ABS is available for 32-bit and 64-bit installation across one or many applications servers.

The Terrace server is installed on a) your local area network or b) a co-located hosted facility and accessed locally and externally through your Internet Explorer browser. The software requires no local workstation installation streamlining user installation, system administration and application updating.

Terrace is not an 'out of the box' solution - Terrace is built for extensibility. Our OpenApp® architecture is built for customization. OpenApp® supports the development of custom screens, custom data, custom reports, custom interfaces, custom gadgets and custom documentation.

User Driven Software!

Terrace believes that the future features of our software should driven by users. We have spent years building an advanced platform utilizing our best and brightest ideas for design and usability. Our advanced platform supports agile development and maintenance of the software.

We have listened to our users as the number of our customers has grown. They use the software every day and understand the specific areas where improvements will generate ROI for their companies. As a result, we guide all our software development and maintenance with direct input from the Terrace User Group (TUG).


User driven development makes Terrace unique!

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