"RCM&D considers itself fortunate to have partnered with Terrace Software to replace our aging agency management system with a truly innovative, cost-effective, and customizable solution. Terraces Agency Broker System has provided us with a reliable base product, as well as allowing for "boutique" enhancements which allowed us to have the system meet our workflow requirements - as opposed to having to adjust our workflows to suit the product. Their knowledgeable staff continues to make our ongoing relationship both a professional and enjoyable one."

Ken Runne
Chief Information Officer, Riggs, Counselman, Michaels & Downes

Terrace CIM is advanced, flexible software designed for the Insurance industry. CIM allows 1) carriers to create download files for agencies and 2) agencies to process carrier information and store it locally.

CIM is a simple, fast 'out of the box' solution for your interface processing requirements.


Elegant, Scalable Architecture
Terrace CIM utilizes a simple architecture for creating and processing Insurance information. The server / schema architecture integrates highly-available Windows Server services with abstracted file descriptions.
CIM Engine
The CIM engine is built to process a high volume of data - unattended - with complete support for activity logging, error processing and failover. The CIM engine is bi-directional, facilitating the writing and/or reading of standard files.
CIM Schemas
Terrace has abstracted each Insurance file description into simple, self documenting XML schemas. These schemas drive parsing and storage of the policy and accounting data.
All Lines of Business
CIM is built to process a variety of data, including Policy files (Personal Lines and Commercial Lines), Claims and Accounting (e.g., direct bill transactions). CIM processes standard files (AL3, ACORD XML, CSIO) and non-standard files (Excel, ASCII, etc.).
Agencies & Carriers
Terrace CIM is built to support reading and/or writing of standard and non-standard insurance files. All vendor agency systems are supported.

Advanced State of the Art Technology!

Terrace CIM includes 1) the CIM administration console, 2) the CIM Server engine, 3) the CIM insurance file explorer (AL3 Viewer/Editor), and 4) either the CIM Reader or CIM Writer software. The software works in both a peer to peer and a traditional store and forward (IVANS) environment.

Terrace delivers the most advanced software by using the very latest in technologies. Terrace CIM is built on Microsoft .NET version 3.5 using Microsoft SQL Server. CIM is installed at your offices on a Windows Server machine. Terrace CIM is available for 32-bit and 64-bit installation across one or many applications servers.

User Driven Software!

Terrace believes that the future features of our software should driven by users. We have spent years building an advanced platform utilizing our best and brightest ideas for design and usability.

Our advanced platform supports agile development and maintenance of the software. We have listened to our users as the number of our customers has grown. They use the software every day and understand the specific areas where improvements will generate ROI for their companies. As a result we guide all our software development and maintenance with direct input from the Terrace User Group (TUG). User driven development - it makes Terrace unique!


User driven development makes Terrace unique!

Back To Top