Implementation Services

Terrace offers comprehensive implementation services for the installation of your new software. Our staff is very experienced with all phases of implementing including conversion, installation, configuration, training, and customization.

Getting the most out of Terrace is a direct result of the effort you put into installation and configuration. Terrace has a variety of powerful capabilities which have been designed specifically to streamline your operations.

A successful Terrace implementation will include some up front analysis to capture a snapshot of how your organization is currently doing business. This analysis defines the requirements and establishes the key operating parameters for your new software. Our focus during analysis includes:

  • Lines and sub-lines of business
  • Office locations
  • Business organization
  • Staff roles & security
  • Industry standard forms
  • Custom document generation
  • Carrier download
  • Premium accounting processing
  • Interface requirements

Conversion Services

Moving to Terrace doesn't mean you leave your old data behind. Our implementation team is very experienced with all the challenges surrounding data conversion. We understand how to extract your legacy data, transform and merge legacy data into a format which will migrate to Terrace. We are able to scrub your old data, eliminate duplicates, and consolidate old data. When your new software goes live, your old data will be there.

Training Services

Your new software will be successful once you properly prepare your staff to take advantage of all the new features. Terrace implementation services can provide:

Terrace trains hundreds of people each year on our system. We provide training guides, training classes, training databases, and post training support services to accelerate your training experience.

Customization

Terrace is open software which is built to customize and interface. Our implementation services team can analyze your needs and develop customizations and interfaces which adapt Terrace to your operating requirements.



Carrier Interface Manager